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Welcome Words by Wendy: The Importance of Quality Digital Contact

by Wendy Edie
eCom's Managing Director

Even though we were pretty sure a closedown was imminent, it all suddenly felt very real this week. The announcement to close down came quite late in the evening and it was good we were able to respond quickly and confidently.

Communication is everything.

A common theme is that there is too much information on COVID-19 coming through the channels to support Business. Although it’s all essential, receiving this en masse can be a bit overwhelming.

That is why quality digital interactions are key.

Our clients and employees have been able to shelter in the eCom MS Teams environment, providing an area where job and roles are meaningful, productive and enjoyable online. 

'Being able to share information and updates through Microsoft Teams with eCom has been a great benefit to our project. It has allowed for easier sharing of developments including sharing files and allowed for us to have meetings remotely which has really helped keep things on track.” -Current client

Attitudes and behaviours to digital have changed almost overnight and these changes will be with us for years.  I take pride that the eCom team are providing these quality solutions during this time and for the future.

So if you need assistance, we are here to help!

Please see eCom’s current statement on COVID:19 and Business Continuity.

Keep well and keep going,

Wendy

 

27th March 2020

 

 

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